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Returns & Refunds Policy

Last Updated: March 2026

30-Day Return Window

You may return most items within 30 days of purchase for a full refund, provided the item is in its original, unused condition with all tags attached. Items must be postmarked within 30 days of the purchase date.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Items that have been worn, washed, or damaged
  • Items without original tags or packaging
  • Items that show signs of use or alteration
  • Custom or personalised items
  • Sale or final clearance items (marked as such at time of purchase)

How to Return an Item

To initiate a return:

  1. Contact us at forbiddenaesthetics@gmail.com with your order number and reason for return
  2. Wait for return authorisation and shipping instructions
  3. Ship the item back to us in its original condition with proof of purchase
  4. Once received and inspected, we will process your refund

Return Shipping

Customers are responsible for all return shipping costs unless the return is due to our error or a defective product. We recommend using a tracked, insured shipping method.

Refund Processing

Refunds are processed within 7 business days of receipt and inspection of your return. The refund will be credited to your original payment method. Depending on your bank or payment provider, it may take an additional 5-10 business days to appear in your account.

Exchanges

If you would like to exchange an item for a different size, please contact us at forbiddenaesthetics@gmail.com. We will arrange the exchange following our standard return process.

Defective or Damaged Items

If you receive a defective, damaged, or incorrect item, please contact us immediately with photographic evidence. We will either replace the item at no cost or provide a full refund at our discretion.

Important: Refunds are issued to the original payment method only. We cannot issue refunds to a different payment method or as store credit unless otherwise agreed in writing.

International Returns

International customers are responsible for all return shipping costs and import duties. We recommend checking your local customs regulations before returning items internationally.

Modifications to Policy

Forbidden Aesthetics reserves the right to modify this returns policy at any time. Changes will be posted on this page.

Contact Us

If you have any questions about our Returns & Refunds Policy, please contact us:

Email: forbiddenaesthetics@gmail.com